March 2, 2013

Activate Your Sales Potential

With KRONOS hybrid and charter airlines get the complete solution to sell ancillary services – such as advanced seat reservations and flight extras – effectively and use them as a source for generating additional revenues. The addition of the Web as a sales channel gives travellers direct access to the service offers making the booking easy and convenient. Airlines benefit from more bookings and increased customer satisfaction. Its rich set of features in combination with the capability to handle complex flight constellations and to react flexibly to changes, makes KRONOS the system of choice at renowned airlines all over Europe.

Sell Special Services

KRONOS // Ancillary Services allows airlines to sell a wide range of special services to passengers via multiple sales channels. For direct sales KRONOS enables distribution via the Internet or via call centres. Connectivity to booking systems and reservation systems ensures the distribution via tour operators and travel agencies.

KRONOS offers a fine-grained control over the availability of services and the definition of seat blocks. The capability to build seat map zones dynamically enables airlines to react flexibly to changing demands for certain services. Automatic re-booking and re-seating with an intelligent best-fit algorithm reduce manual efforts in case of schedule changes. A flexible pricing down to the level of individual seat properties and customer, maximises the revenue achieved.

Leverage the Web

The KRONOS Web Booking Module can be embedded into an airline’s website allowing passengers to book flight extras and ASR-related services conveniently via the Web. It turns KRONOS // Ancillary Services into the KRONOS Web Sales Solution. Well thought-out service offerings, presented in an attractive and easy-to-use booking interface, will draw potential customers to the airline’s website where they enrich their flights with the offered extras. Customers are led through the booking process in five easy steps, the last one being the payment. Realtime connectivity to payment service providers makes this a fast and easy process. Clearly defined customization points ensure that the Web Booking Module fits seamlessly into an airline’s Web presence — matching corporate colours, design and language. While the Web Booking Module is typically used by consumers in self-service, it can also be called in a special agency mode providing specific functionality if needed.

The Benefits of KRONOS

  • Generate additional revenues with special services
  • Improve the customer experience with advanced seat reservations
  • Leverage the Web as an additional distribution channel
  • Automate your sales processes, save on cost and manual effort

KRONOS // Ancillary Services is part of the quintessence Air Suite which provides a complete suite of software solutions optimizing business processes in the area of sales and marketing for airlines and tour operators.

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