August 10, 2012

Based on their specific requirements, customers can choose the full scope of services or just selected single ones.

Consulting

Consulting constitutes the core activity of the company. We specialize in process optimisation helping our customers to:

  • Increase sales of ancillary services and gain additional revenue
  • Build an efficient system of distribution channels for allotments distribution
  • Increase the number of tour operators and travel agencies through a powerful PNR handling system

Software Development

Along with the standard software solutions, we offer customised products that meet individual requirements of our customers:

  • Individual approach with tailored solutions
  • The unison of software and business processes as a result of through evaluation
  • Implementation of state-of-the-art technologies

Hosting

Obtaining a solution from quintessence means having the option to have the application hosted at our premises, using our hardware and infrastructure. This gives our customers significant advantages:
  • Hardware and software that best suit your needs
  • Hosting in a high availability environment
  • Costs reduction through shared resources, such as database servers or communication hardware
  • Installation and maintenance based on proven standards and carried out by the people who created the application
  • Maintenance of the hardware – regular replacements included – as part of the hosting

Monitoring

Continuous monitoring is a precondition for a reliable system operation. In the frameworks of after-sales support, customers can benefit from the first-hand monitoring services:

  • Immediate reaction to exceptions and preventive actions as a problem handling policy
  • Negotiated rules and conditions determined by the Service Level Agreement
  • Monitoring as part of a hosting package or as a separate agreement
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